Paperless before it was standard
Document Retrieval Network was built on technology. We were delivering searches electronically when much of the industry was still faxing and mailing reports, and we have kept investing in our platform ever since. Every order you place with us runs on our proprietary order management system — the same system our processing team, quality control staff, and researchers use — so nothing gets lost between an email inbox and a courthouse.
Client Web Portal »
Convenient. Secure. Powerful.
Our secure Client Web Portal is available 24/7/365 and gives you complete control of your orders:
- Enter new orders online — individually, or in bulk with a spreadsheet upload
- Check order status in real time, individually or across your whole pipeline
- Download completed reports and documents the moment they are ready
- Access your order archive — completed work stays available for download
- Manage users on your account with per-user logins
Sign up for portal access »
Order Management »
Tracked from entry to delivery
Behind the portal, our data management system routes each order to the right researcher automatically, monitors turnaround against your deadlines, and flags anything that needs attention to our customer service team — before you have to ask.
Bulk clients receive consistent, machine-readable deliverables and status reporting that plugs into their own processing systems, making us an easy vendor to integrate with at any volume.
Data Security »
Compliance by design
Our clients are required to protect the confidentiality of their data — and to demand the same of their vendors. We treat all data in our system as confidential, and our NPPI security programs and business continuity practices are industry compliant.
Read more about our security and compliance practices »