The people behind the network
Document Retrieval Network began in 1999, when a group of friends in a small Kentucky town set out to build a better way for title professionals to get courthouse work done. More than 26 years later, that idea has grown into a nationwide network of in-county researchers, a full in-house processing and quality control team, and a client list that spans title companies, mortgage lenders, servicers, and law firms across the country.
Our clients rely on us as their go-to search provider because of our outstanding customer service, nationwide vendor management, fast turnaround times, and accurate search results. We have successfully completed many large nationwide document retrieval and recording projects, and we provide focused statewide title searches in the nine states where our clients need us most: Kentucky, Ohio, Indiana, Illinois, Michigan, New Jersey, New York, Pennsylvania, and Tennessee.
Our Leadership Team
Our Culture »
Servant leadership
Since the day we opened, our owners have built and maintained a servant-leader culture: everyone on the team adds equally important value, and everyone is focused on serving our clients. We serve our clients, our abstractors, and one another with respect, kindness, and fairness.
That balance matters in this business. Every order we handle asks something of a researcher in a courthouse and promises something to a client on a deadline. We honor both sides — treating our abstractors with the respect professionals deserve, while holding every order to the standard our clients expect. Relationships with our clients, abstractors, and team members are the foundation of the company, and we work every day to maintain and grow them.
Many of our team members have been with us for well over a decade. That experience shows up where it counts: in reports that are right the first time, in phone calls that get answered by someone who knows your account, and in the calm handling of the complicated orders that other vendors bounce back.
Our Community »
Rooted in Falmouth, Kentucky
Document Retrieval Network was founded by owners who care deeply about their local community. We opened our office in Falmouth, Kentucky — a town of about 2,000 residents — specifically to bring professional jobs to the area, and today we employ over 70 people right here in Kentucky.
We put our roots to work, too. We donate to local charities and let our team members decide where the money goes. Over the years that has meant support for a local children's center, a senior home, and a pet care clinic that rescues and cares for animals — causes that matter to us because they matter to our people.
By the Numbers »
What experience looks like
- Founded in 1999 — over 25 years serving the title and mortgage industry
- Document retrieval and recording coverage in all 50 states
- Statewide title searches in 9 states: KY, OH, IN, IL, MI, NJ, NY, PA and TN
- Over 70 employees at our Kentucky headquarters
- 48-hour average turnaround on document retrieval orders
- Member of the American Land Title Association